Roots & Ragas (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following information:
Personal details (name, email, phone number, billing/shipping address)
Payment information (processed securely via our payment gateway partners)
Browser data (cookies, IP address, device type, etc.)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your purchase or inquiries
Send marketing updates (only with your consent)
Improve our website and product offerings
3. Data Protection
Your payment and personal data are processed through secure, encrypted systems. We do not store your complete payment details (like card numbers) on our servers.
4. Sharing of Information
We do not sell or rent your data. Your information is shared only with trusted partners — such as payment gateways, delivery couriers, and analytics providers — solely for operational purposes.
5. Your Rights
You can request access, correction, or deletion of your personal data at any time by writing to rootsandragas@gmail.com
6. Cookies
Our website uses cookies to enhance user experience and track analytics. You can disable cookies through your browser settings.
7. Contact Us
For privacy-related queries, please contact:
📩 Email: rootsandragas@gmail.com
📍 Address: 703/6, Aster, Konark Gardens, Yadav Nagar, Badlapur- 421503, Thane, Maharashtra